Poor HR Dept Phone Etiquette Damages Hiring Efforts & Brand.

It is a well-known fact that Human Resources (HR) departments are responsible for hiring and recruiting new employees. Unfortunately, it has become increasingly common for HR staff to avoid taking calls from prospective job applicants, and this trend is a cause for concern.

One of the reasons why it is so poor for HR staff not to take calls from job applicants is that it reflects poorly on the company itself. When a job seeker takes the time to call and inquire about a position, they are demonstrating their interest in the company and their willingness to go the extra mile. If they are met with a lack of responsiveness or even outright avoidance, it can give the impression that the company does not value its potential employees.`

Moreover, when HR staff do not take calls from prospective job applicants, it can lead to missed opportunities for both parties. The job seeker may have questions about the position or the company that cannot be answered by the job posting alone. By not taking their call, HR staff are denying the applicant the chance to clarify any doubts they may have and to learn more about the role they are applying for. This lack of communication can also make it more difficult for the HR staff to determine whether the candidate is a good fit for the position or not.

Additionally, not taking calls from prospective job applicants can also harm the reputation of the company. With the rise of online review sites like Glassdoor and LinkedIn, it is easier than ever for job seekers to share their experiences with the hiring process. If a candidate has a negative experience with the HR staff, they may choose to share their thoughts online, potentially deterring other job seekers from applying to the company.

It is crucial for HR staff to take calls from prospective job applicants. Not only does it demonstrate the company’s commitment to its employees, but it also allows for open communication between the two parties. By ignoring calls from job seekers, HR staff are potentially harming the reputation of the company and missing out on valuable opportunities to connect with potential employees. It is time for companies to recognize the importance of this issue and take steps to ensure that all job seekers are treated with the respect and attention they deserve

About The HST Group

We find the best talent, across all sectors

Hiring well is simply a process, which can span a whole range of sectors. This winning process isย  one we like to think we’re very good at!

We have unique technology offerings

Our bespoke technology enables us to get your job ads in front of the very best talent out there, which in turn enables us to give brilliant ROI to our clients.

We have an excellent track record

We’re incredibly proud of our track record, and the fact that 80% of our clients are repeat or ongoing customers!