Privacy Policy

Last updated: 7 September 2026 HST Hiring respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, submit an enquiry or book a meeting with us.

1. Who we are

HST Hiring is operated by HST Group Ltd. Our contact details are: HST Hiring / HST Group Ltd Office 44 3 Caxton Road Fulwood Preston PR2 9ZZ Email: hello@hst-hiring.co.uk Telephone: 01772 289900 For the purposes of UK data protection law, HST Group Ltd is the data controller responsible for the personal information described in this policy.

2. Information we collect

The information we collect depends on how you interact with us.

Contact form enquiries

If you submit an enquiry using our website contact form, we may collect:

  • your first name;
  • your surname;
  • your email address;
  • your telephone number;
  • your company name;
  • information about your hiring requirements; and
  • any information you include within your message.

The information you provide through the form is used to respond to your enquiry and, where appropriate, discuss or provide our recruitment services. Contact form submissions are stored within our website database. A copy of the submission is also sent by email to HST Hiring so that we can respond to your enquiry.

Information you provide directly

If you contact us by email, telephone or another direct method, we may also collect information such as:

  • your name;
  • your contact details;
  • your company or organisation;
  • details about your recruitment requirements; and
  • any other information you choose to provide.

Information provided when booking a meeting

Our website uses Google Calendar appointment scheduling to allow visitors to book a meeting with us. When you make a booking, you may be asked to provide information such as your name, email address and information relating to the meeting. This information is used to arrange and manage your appointment and to communicate with you about your booking.

Technical information

When you visit our website, certain technical information may be collected automatically by our website hosting provider or other service providers. This may include:

  • your IP address;
  • browser type and version;
  • device type;
  • operating system;
  • date and time of access;
  • pages requested; and
  • technical information required for the operation and security of the website.

This information is generally used for website security, maintenance and troubleshooting.

3. How we use your information

We may use your personal information to:

  • respond to enquiries submitted through our website;
  • contact you about your recruitment requirements;
  • arrange and manage meetings;
  • provide information about our recruitment services;
  • prepare proposals or quotations;
  • provide recruitment services where you become a client;
  • maintain records of our communications;
  • administer and manage contact form submissions;
  • operate, maintain and secure our website;
  • prevent fraud, misuse or security incidents; and
  • comply with our legal and regulatory obligations.

We do not sell your personal information to third parties.

4. Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may rely on: Contract or steps before entering into a contract Where you contact us about using our services, submit a recruitment enquiry, request a quotation, book a meeting or become a client. Legitimate interests Where processing is reasonably necessary for operating our business, responding to enquiries, managing prospective and existing client relationships, maintaining our website and protecting our systems. Legal obligation Where we are required to process or retain information to comply with applicable laws or regulatory requirements. Consent Where we specifically ask for your consent for a particular purpose. Where processing is based on consent, you may withdraw that consent at any time.

5. Website contact form

Our website uses a contact form provided through our website platform. When you submit the form, the information you enter is:

  • transmitted to HST Hiring by email; and
  • stored within the website's database.

We use this information solely for dealing with your enquiry, providing our services, maintaining appropriate business records and following up where appropriate. Information submitted through the contact form is not used for unrelated marketing purposes unless you have separately agreed to receive such communications. Please do not include sensitive personal information within the message field unless it is genuinely necessary for your enquiry.

6. Google appointment booking

Our website includes an appointment booking service provided through Google Calendar. When you view or interact with the Google booking service, information may be transmitted directly to Google. This can include information you enter when making your booking as well as technical information about your browser, device and connection. Google processes information in accordance with its own Privacy Policy and terms. Google may use cookies or similar technologies when its services are displayed or used. The information collected and the way it is used may also depend on whether you are signed into a Google account and your Google privacy settings. Where required, the Google booking service may be prevented from loading until you have provided the appropriate cookie consent.

7. Email communications

When you submit our website contact form, a copy of your enquiry is sent to HST Hiring by email. If you contact us directly by email, or if we reply to an enquiry submitted through the website, the resulting correspondence may be retained within our email systems. Emails may be retained where reasonably necessary for:

  • dealing with your enquiry;
  • managing an ongoing client or candidate relationship;
  • maintaining appropriate business records; or
  • meeting legal, accounting or regulatory requirements.

8. Recruitment and candidate information

As a recruitment business, we may sometimes receive CVs or other candidate information directly by email or through our communications with clients and candidates. If you provide candidate information to us, this may include employment history, qualifications, contact details and other information relevant to recruitment. We will only use this information for legitimate recruitment-related purposes and in accordance with applicable data protection legislation. Where our processing of candidate information is more extensive than the website interactions covered by this policy, additional privacy information may be provided where appropriate.

9. Who we share information with

We may share personal information with trusted organisations that provide services to us where this is necessary for the purposes described above. These may include:

  • website hosting providers;
  • website developers and technical support providers;
  • email and communications providers;
  • Google, in connection with the appointment booking service;
  • IT and cloud service providers;
  • professional advisers such as accountants, insurers or legal advisers; and
  • government authorities, regulators or law enforcement agencies where disclosure is required by law.

Our website hosting and technical providers may have access to information stored within the website database where this is necessary to provide hosting, maintenance, backup, security or technical support services. Service providers processing information on our behalf are only permitted to use that information for the purposes for which it has been provided.

10. International transfers

Some of the technology and service providers we use, including Google, may process or store information outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by UK data protection law. These safeguards may include transfers to countries recognised as providing adequate data protection or the use of approved contractual protections.

11. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. Contact form submissions stored within the website database may be retained for as long as reasonably necessary to manage the enquiry and any subsequent business relationship. Copies of enquiries and related correspondence held within our email systems may also be retained where necessary for business administration, contractual, accounting, insurance, regulatory or legal purposes. Where an enquiry does not result in an ongoing business relationship, we will not retain the information for longer than reasonably necessary. We periodically review the information we hold and securely delete or anonymise information that is no longer required.

12. Cookies and similar technologies

Cookies are small files or pieces of information that may be stored on your device when you visit a website. Our website may use technologies that are strictly necessary for its operation, security and functionality. Third-party services embedded within the website, including Google Calendar appointment scheduling, may also use cookies or similar technologies. Where consent is required for non-essential cookies or similar technologies, appropriate consent controls will be provided and those technologies will not be loaded until the necessary consent has been given. You can also control and delete cookies through your browser settings. Blocking certain cookies may affect the operation of some website features, including third-party services.

13. Links to other websites

Our website may contain links to websites operated by other organisations. We are not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

14. How we protect your information

We take appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration or disclosure. This includes taking reasonable steps to protect information stored within our website database and the systems used to receive and store email communications. However, no method of transmitting information over the internet can be guaranteed to be completely secure.

15. Your data protection rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These may include the right to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information;
  • request restriction of the way we process your information;
  • object to certain types of processing;
  • request transfer of your information in certain circumstances; and
  • withdraw consent where we rely on consent as our lawful basis.

Not all of these rights apply in every situation. If you wish to exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before responding to a request.

16. Complaints

If you have concerns about the way we use your personal information, please contact us first so that we can try to resolve the issue. You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator. Further information about your rights and how to make a complaint is available from the Information Commissioner's Office.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, particularly if our website, services or the way we use personal information changes. The latest version will always be published on our website and the date at the top of this page will show when it was most recently updated.

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